In a systematic review conducted by the founder of CareBal as part of his doctoral research in medical science, the question of whether Artificial Intelligence, such as chatbots, can enhance human psychological well-being was investigated.

This review analyzed over 20 different studies from around the world, involving a total of 1,637 participants. Both the user experience of the participants and the benefits in the medical field were explored. Targeted use of artificial intelligence can offer significant advantages for both participants and the healthcare sector. It helps individuals with mental instability to access psychotherapeutic help more quickly, without fear of stigma and without long waiting times for suitable therapy placements. On average, over 20 months pass before someone in need of help attends their first therapy session. For the healthcare sector, it provides the advantage of personnel relief and the identification of complex patterns by AI that may be impossible for the human eye to discern.

Ultimately, this systematic review found that Artificial Intelligence can improve the mental well-being of participants by 100%. This represents a significant step forward in the future development and integration of Artificial Intelligence, not only in psychotherapy but gradually across the entire medical field.

This review now suggests that CareBal has the power to improve the mental health of its users by up to 100%. CareBal is not solely focused on pathological psychology but expressly incorporates Positive Psychology as well, which means that CareBal aims to make things even better for individuals who are already doing well.